Frequently asked questions

Questions and answers are below. If you are not finding what you need feel free to send us a note to: support@valcre.com

Does Valcre offer support?

Yes. Valcre offers unlimited support by live chat, phone and email. We’re here to help you every step of the way. Valcre is available for live chat Monday through Friday from 9 am to 8 pm ET, and on the weekends from 9 am to 6 pm ET.

What forms of payments does Valcre accept?

Valcre accepts all major credit cards, ACH and wire transfers.

Will my credit card information be secure?

Yes. We never collect your credit card details. Your credit card details are stored only by Chargebee, Valcre’s third-party invoicing service.

Can I get my data back if I cancel my Valcre subscription?

Yes. If you cancel your subscription we can provide you a backup of your data.

Does Valcre work on Apple computers?

In order to use Valcre’s Microsoft Office® templates and add-ins, you will need to be running Office on a Microsoft Windows®-compatible computer.

What property types does Valcre currently support?

Currently Valcre covers 16 property types including: office, retail, industrial, land, multifamily, affordable, LIHTC, mixed-use, religious facilities, self-storage, quick serve restaurant, C-store / gas station, manufactured housing community, eminent domain and hospitality.

Can I use my Android or iPhone to access Valcre’s software?

Yes. Valcre Mobile app works on both iOS and Android, including iPads and tablets.

Get started today

Schedule a demo and we’ll show you how Valcre can save you valuable time every day.

We’re looking forward to working with you.